Return Policy
We want every customer to find the product that's right for them. If you have any questions about a product, please contact us before purchasing.
Return and exchange details:
Due to food safety and hygiene issues, we will not accept returns or refunds unless the food is obviously damaged on the packaging when the customer receives it (please take a photo and contact us immediately ) or the product is missing.
Cookies and egg rolls may break during shipping. Please understand that. We only guarantee that the product is intact upon shipment.
Contact Information
Tel: +852 3791 2861 / +852 6998 8311
Facebook page private message : m.me/tartaddict.hk
WhatsApp: +852 6998 8311 (Click on the number to go to the chat)
⚠ NOTE: We will not be responsible for any fees or shipping costs incurred for any unauthorized returns/exchanges.
In addition, if you receive the wrong shipment, please take photos of the shipment with the waybill and all received products for record, and contact us within 2 days of receipt.